The second-hand marketplace Shoppers Share Anger Over Size Modifications

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all users about the change.

Online Platforms Reaction

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The platform stated the revised method more closely matches similar services.

They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.

Sizing System Modifications

Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.

User Experiences

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods after backlash from users.

Janice Perez
Janice Perez

A tech-savvy e-commerce enthusiast with a passion for simplifying digital transactions and sharing actionable insights.